SHOPPING CENTRE MANAGEMENT & OPERATIONS

Manage your centre from a single Cloud portal

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RetailReport is the only service that can automatically collect, monitor, alert, report and forecast using data collected from every part of a shopping Centre. An incredibly powerful tool that not only simplifies and automates, but actively seeks out the various stakeholders when anything exceptional happens. Managing a Shopping Centre has never been this easy. Freeing up the Centre Management team’s time allows them to run the Centre, and at the same time giving each stakeholder transparency like never before.

UNITS

Each unit is mapped and categorized within the Centre portal, and includes every detail, such as Lease, Rates, Service charge etc. This includes the unit types, which apart from a standard unit also includes pop up stores, kiosks, stalls, or even display signs. Basically any unit which needs managing and may generate revenue. Being able to manage and record all events related to a given unit is essential in building a true record of events within a Shopping Centre.

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RETAILERS

A full Retailer management tool is included within the Retail Report service, and each retailer is created within our portal with a unique identity, allowing easy management and communications for all interested stakeholders. Retailers also have their own dedicated Cloud portal which allows them to both submit data but also keep up to date with what is happening in the centre.

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CRISIS MANAGEMENT

In the uncertain times, having resilient and redundant communications is essential. Manage important or even mission critical incidents and communications from our comprehensive and secure Cloud portal.

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DOCUMENT MANAGEMENT

Retail Report includes a comprehensive Document Management system, enabling Centre management teams to easily distribute documents with retailers

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UNIT INSPECTIONS

Part of the unit management module is a Unit Inspection Tool, which is used to catalogue and record the condition of a unit when a tenant leaves

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COMMUNICATIONS

Any successful operation depends on good communications, and our comprehensive communication tool uses the latest technology to keep all stakeholders up to date and in touch. Communicate with all of your retailers or tenants at the touch of a button. Whether a general update, or in the event of a disaster using our Crisis Management tool.

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