Home ยป Features ยป Retail analytics

Retail analytics softwareย 

Boost your assetโ€™s performance and profitability with data-driven insightsย 

We work with the best in retail

cushman & wakefield logo
savills logo
jll logo
grand arcade logo

Viewย your retail performance analytics at a glanceย 

Our retail analytics software gives you a complete and accurate overview of performance across your entire portfolio. This provides invaluable insights to improve planning and decision-making so you can better serve your shoppers and tenants.

Retail Report integrates with leading retail apps, automatically pulling all your data into one, easy-to-use dashboard. Understand your shopping mall’s performance through footfall, car park numbers, sales figures, and more.

icon

Accurate data

Increase the frequency and accuracy of data collection with a clear overview of your property’s performance.

icon

Time-saving

Reduce the admin for your busy on-site teams with automated data collection and reporting.

icon

Enriched reporting

Easy-to-understand reports that can be tailored to meet stakeholder needs and goals.

icon

Decision making

At-a-glance data to help you make better decisions that enhance your property’s performance and value.

image image

Footfall

Take the guesswork out of decision-making

Analyse retail footfall analytics to improve strategic decision-making and drive performance across your property portfolio. Retail Report works with leading footfall systems to collect footfall data and analyse it alongside key performance metrics such as sales figures. Gain a deeper understanding of customer behaviour, so you can deliver an exceptional shopping experience, increase footfall traffic, and drive revenue growth.

  • Utilise built-in heatmaps to pinpoint the areas driving most traffic within your mall
  • Identify your shopping mall’s busiest and quietest times
  • Compare current retail footfall data with previous periods
  • See the impact of weather and in-store events on footfall traffic
  • Benchmark your footfall figures against national and regional trends
image

Public WiFi

Deeply understand your customers and their behaviourย 

Public WiFi data is pulled into the retail analytics platform to give you a better understanding of footfall and customer behaviour. Modernโ€ฏpublic WiFi detects and counts wireless-enabled devices even if they donโ€™t connect.

This data is combined with other key metrics to give a unified view of performance across your shopping mall. Enriched reporting and meaningful insights enable you to adapt your strategy in response to changing customer behaviour, ensuring you stay relevant and competitive.

  • Identify the areas in your shopping mall with the highest WiFi usage
  • How many people detected vs how many people logged in
  • View daily, weekly, or historical performance
  • Evaluate the impact of weather and events on WiFi usage
  • Understand visitor dwell times

Car park

Transform your car park into a valuable revenue streamย 

Obtaining car park data can be difficult and often means going to the car park to print off physical reports. Our retail analytics solution integrates with most leading car park systems to automatically collect the data, saving you valuable time.

As well as optimising your operations, Retail Report enables you to make smarter decisions. Looking at factors like occupancy, average length of stay, and turnover help inform decisions that maximise your car park profitability.

  • Identify the busiest and quietest days of the weekย 
  • Compare car park numbers with previous periodsย 
  • Understand car park budget against turnoverย 
  • See the average length of stayย 
  • Breakdown your car park turnover by payment typeย 
  • Evaluable the impact of events, weather, and local traffic on car park numbersย 
image image

Mall commercialisation

Maximise your secondary revenue streamsย 

Ourโ€ฏmallโ€ฏcommercialisation dashboard allows you to efficiently manage all your secondary revenue streams such as kiosks, promotions, advertising and media, vending machines, and more. With data-driven insights at your fingertips, you can easily see what’s working and what’s not. This enables you to optimise your mall commercialisation strategy โ€“ whether thatโ€™s to enhance your existing retail mix, drive footfall, or generate additional revenue.

image

Gift cards

Optimise your gift card management and drive performanceย 

Our gift card analytics platform integrates directly with most gift card services,โ€ฏautomatically collecting data from the source. Retail Report optimises gift card management and provides meaningful insights that can be used to drive profitability. The gift card data is presented in an easy-to-understand way with customisable dashboards tailored to your business needs.

  • View sales, redemptions, and refunds at a glance
  • Breakdown your gift card sales by payment type
  • See where shoppers are using their gift cards
  • Look at year-on-year sales trends
image

Tenant viability

Keep your finger on the pulse and avoid rental arrearsย 

Monitor key sales data against operational costs to quickly assess the viability of your tenants. Our retail analytics software forecasts when a tenant’s performance is projected to fall below the required level to meet the rent due. This allows you to identify issues early on and take action to avoid potential rental arrears.

quote-icon

Navy Pier is extremely pleased with the exceptional service provided by Retail Report. Their team consistently goes above and beyond to ensure that our needs are met promptly and efficiently. The automated data collection and reporting features on their platform have strengthened our ability to track and manage sales data and tenant performance, enabling us to make critical business decisions with ease

Lilia Guzman

Navy Pier

Book a Free Demo

Discover how our retail analytics software can help drive your property’s performance.

  • Effortless sales data collection
  • Secure & robust infrastructure
  • Seamless user experience
  • Easy integration with leading retail apps

    BG
    BG