Shopping mall management
and retail analytics software
Automatically pull all your data into one easy-to-use dashboard
Take the pressure off your on-site teams
with automated sales data collection
Capture invaluable insights to inform
your investment strategy and asset decisions
Improve communication and actively engage with your tenants
Manage your tenants at the touch of a button
Simplify and speed up reporting
Automatically pull all your data into one easy-to-use dashboard
Take the pressure off your on-site teams
with automated sales data collection
Capture invaluable insights to inform
your investment strategy and asset decisions
Improve communication and actively engage with your tenants
Manage your tenants at the touch of a button
Simplify and speed up reporting
We work with the best in retail
Make shopping mall management simple and stress-free with Retail Report
Retail Report is a feature-rich shopping mall management and retail analytics software solution that’s revolutionising the way you manage your assets. Our innovative features are designed to address the unique challenges of the retail industry, ensuring profitable growth in today’s competitive environment. Drive your shopping mall’s performance, enhance operational efficiency, and improve tenant satisfaction with one powerful solution.
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Footfall
Retail Report integrates with most leading footfall systems, allowing you to automatically collect data and compare it with other key metrics. This provides actionable insights to understand customer behaviour and drive performance.
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Public WiFi
Gain a better understanding of visitor footfall and behaviour through public WiFi data integrated with Retail Report. Combined with other metrics, you can gain a clear view of what’s working and what needs improvement.
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Car Park
Our retail analytics platform integrates with leading car park systems to automatically pull data into a clear, intuitive, and customisable dashboard. This simplifies collecting car park figures and converting them into actionable insights.
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Mall Commercialisation
Retail Report makes it easier to manage secondary revenue streams like kiosks, promotions, and more. See at a glance what’s working and what’s not, allowing you to quickly respond and adapt your strategy.
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Gift Cards
Our retail analytics software integrates with most gift card services to automatically collect sales and redemption data. You can drill down on data by date, payment method, and location for a clearer performance overview.
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Tenant Viability
Retail Report helps you keep your finger on the pulse by automatically pulling all your data into one easy-to-use dashboard. Quickly assess the viability of your tenants to identify potential issues early and avoid rental arrears.
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Sales Reporting
Spend less time building sales reports on spreadsheets with Retail Report. The retail analytics solution simplifies reporting with easy-to-understand reports, accurate data, and customisable dashboards.
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Automated Collection
Save time and effort with pre-scheduled text messages, emails, or calls to your retailers. Retail Report improves submission rates by up to 43% for an accurate and complete overview of your shopping mall’s performance.
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Premium Collection
Our premium collection service complements the automated system with a dedicated team of specially trained advisors. This significantly improves submission rates, with 39% of premium clients achieving a 100% submission rate since moving to Retail Report.
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Tenant Feedback
Proactively gaining feedback from tenants is a key component of effective property management. As part of our premium collection service you can gather feedback from your tenants via automated emails or we can give them a call directly on your behalf.
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Retailer Portal
Provide each retailer with their own portal to self-report sales data, making it more convenient to maximise submission rates. This also incentivises them with access to performance data for the entire shopping mall and their individual store.
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Manual Collection
Retail Report is perfect for busy on-site management teams who are always on the move. You can collect sales data from anywhere, anytime, on any device. This improves operational efficiencies and increases the productivity of the management team.
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Tenancy Schedule
Retail Report’s built-in tenancy schedule is a valuable tool for maintaining seamless operations and tenant satisfaction. See lease terms, rent review intervals, rent, rates, and more at a glance.
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Tenant Management
Improve tenant satisfaction and retention with efficient management and effective communication. All your tenant information is stored in one centralised place, making it easier to manage. While the communication and document management tools help drive tenant engagement.
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Unit Management
Retail Report simplifies the management and tracking of all your units. Record information such as tenant details, unit size, leasing information, let status, business rates, rent, and more, all in one central location.
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Communications
Improve communication and actively engage with your tenants to create stronger relationships and improve retention. Retail Report makes it quick and easy to send messages and documents to individual tenants or custom groups.
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Crisis Management
Stay calm in a crisis with Retail Report. Alert all tenants and departments at the touch of a button, keep track of actions, and send updates during emergencies.
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Document Management
No more lost documents. Retail Report allows you to store important documents securely in a central location, with easy access using custom folders and an advanced search function.
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Calendar
Schedule and track events and promotions with Retail Report’s built-in calendar. It integrates with the reporting functionality, allowing you to monitor the impact of events on performance metrics like footfall.
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Data Insights
Our retail analytics software automatically pulls all your data into one, easy-to-use dashboard. Powerful reporting capabilities and accurate data enable better decision-making and significantly improve performance.
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Website Stats
As well as physical stores, Retail Report monitors website performance. It pulls data from your Google Analytics account into an easy-to-understand dashboard where you can see your traffic and engagement data at a glance.
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Event Marketing
Retail Report is packed with features to make the planning and management of events and promotions a breeze. You can also evaluate the success of your events by analysing footfall and sales data with easy-to-understand dashboards and reports.
Who uses Retail Report?
Landlords
Maximise your property’s performance and value with data-driven insights.
Managing agents
Monitor, manage and report on every aspect of your property portfolio from a single platform.
Management teams
Streamline your processes to improve operational efficiencies and increase productivity.
Retailers
Maximise the performance of your retail store by leveraging powerful analytics.
We keep your data secure
2000+
Stores we support
90%
Sales data submission rate
25+
Software integrations
Why choose Retail Report
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Secure and robust infrastructure
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Unrivalled customer support
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Quick and smooth onboarding
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Constant product improvements
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Seamless user experience
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Easy integration with leading retail apps
What our clients are saying
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Retail Report has proven to be an important tool for our Centre Team at The Glades. We rely on it daily to monitor key metrics that provide valuable insights into the performance of The Glades.
One of the standout features of Retail Report is its ability to streamline all of our data, offering us a centralised platform to analyse and track our performance. The information is presented in a clear and visually engaging format, making it easy for us to interpret and share with stakeholders.
Will Greenland & Mark Haynes
The Glades
Navy Pier is extremely pleased with the exceptional service provided by Retail Report. Their team consistently goes above and beyond to ensure that our needs are met promptly and efficiently. The automated data collection and reporting features on their platform have strengthened our ability to track and manage sales data and tenant performance, enabling us to make critical business decisions with ease
Lilia Guzman
Navy Pier
We’re very pleased with the sales collection service we receive from Retail Report. The majority of tenant sales data is collected via automated emails, and the Retail Report team call the remaining stores on Monday morning and efficiently gather the remaining sales data. This saves the on-site team here so much time, allowing us to focus on other areas. We’ve received very good feedback from our retailers who find the team friendly and helpful.
Lauren Sapsed
Grand Arcade
We started using the Retail Report sales data collection at our centre just over a year ago, and have been very pleased with the quality, reliability and accuracy of the service. We like that we are able to offer our retailers a variety of different collection methods, including automated call, text, email, and dedicated cloud portal. The number of participating retailers has also increased since we started using the service, which is a big plus point for us. The data analytics and reporting tool is very good, and has been tailored to our specific requirements in a number of areas. Overall we are very impressed with the service and would have no hesitation in recommending it.
Suzy Wood
Wimbledon Quarter
I found Retail Report to be a flexible and innovative multi-platform tool that assists me in my day-to-day tasks as a centre manager. The ability to have it working seamlessly on my desktop as well as my mobile device is invaluable. It allows me great flexibility and a single point of data retrieval regardless of where I am (at my desk or a remote meeting). This coupled with its constantly evolving nature seems to be the way forward in our industry and the best use of technology to simplify our workload.
Lee Papadopoulos
The Atrium
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