Shopping centre management
and retail analytics software
Drive every aspect of your centre’s
performance from one central dashboard
Manage your marketing
activities in one place
Communicate directly with your retailers,
collecting sales data automatically
Detailed reports optimise your
investment strategy and asset decisions
Visualise performance reports
at the touch of a button
Drive every aspect of your centre’s
performance from one central dashboard
Manage your marketing
activities in one place
Communicate directly with your retailers,
collecting sales data automatically
Detailed reports optimise your
investment strategy and asset decisions
Visualise performance reports
at the touch of a button
Slick and easy management of your entire centre
Retail Report is a feature-rich shopping centre management and retail analytics software solution that keeps all your information and communications in one, central location. Anyone can access the retail analytics platform from any browser, anywhere in the world. Drive your performance, boost your sales achievements, optimise your marketing and proactively manage your tenants at the touch of a button.
Slick and easy management of your entire centre
Retail Report is a feature-rich shopping centre management and retail analytics software solution that keeps all your information and communications in one, central location. Anyone can access the retail analytics platform from any browser, anywhere in the world. Drive your performance, boost your sales achievements, optimise your marketing and proactively manage your tenants at the touch of a button.
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Sales Performance
Sales data collection is automated via system phone calls, text and emails, retailer self submission via a dedicated retailer portal or our fully managed, premium sales data collection service.
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Retailer Buy-in
Retailers have their own self-service management portal. They can check and report their own performance, communicate, retrieve important documents, check updates, plan events and more.
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Data Accuracy & Consistency
Retail Report algorithms validate your data, alerting you if figures fall outside of range. Eliminating your reliance on spreadsheets and managing all your data in one place reduces errors.
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Sales Reporting
Keep your finger on the pulse with our retail reporting tool. Based on historic performance and seasonal variances you can run detailed reports and forecast upcoming performance. Our “what if” data analysis tool enables you to test the impact of various scenarios.
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Mall Commercialisation
Manage your secondary revenue streams such as advertising, kiosks and vending machines on a dedicated management portal.
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Tenant Viability
Keep your finger on the pulse of your tenants’ performance. Quickly assess the viability of your tenants to optimise your assets’ performance and avoid rental arrears.
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Sales Reporting
Spend less time building reports on spreadsheets with our retail reporting tool. Sales data is presented in easy to understand concise reports. Fully customisable reports are automatically generated and emailed to all interested parties.
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Automated Texts & Calls
Send our pre-scheduled text messages or calls to your retailers. Contact tenants at the most convenient times, with built-in “snooze” functions and reminders. This works well at busy periods.
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Automated Emails
Send emails automatically at pre-agreed times, with a one-time clickable secure link. There’s no need to log in, making it easy and seamless for retailers to submit their sales performance data.
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Retailer Portal
Provide each retailer with their own portal for them to self-report their sales data. They can visualise and keep track of car park data, footfall, sales data and more.
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Manual Collection
Your centre management team can collect sales data from anywhere in your centre, on any device. This makes it easy for team members who are on the move, engaging directly with your retailers.
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Premium Collection Service
Our dedicated team of specially trained advisors forge a strong relationship with your retailers. They collect their sales information through regular phone calls.
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Communications
Keep your retailers up to date right from your tablet or mobile. Retailers have a self-service area with built-in document sharing options. Create custom distribution groups.
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Crisis Management
Alert all members of staff to an important issue. Whether that be a bomb scare, fire or flood. Once the event is logged, automated alerts are sent via text, automated call or email. Recipients can acknowledge and respond to the alert via their keypad.
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Document Management
Store important documents, set control permissions, share, acknowledge them as having been read. This function is super easy to use with the simple “drag and drop” method.
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Calendar
Accurately record various key pieces of information and dates for your shopping centre. Actively plan future events and promotions, schedule activities and share updates.
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Data Insights
See all your centre’s data streams in one place with our retail analytics software. Powerful reporting capabilities and accurate data enables better decision making and dramatically improved performance.
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Utilities
Power and water usage really impacts your profit margins. This module monitors power usage to find the heaviest users, identify power hungry devices, reduce your utility costs and honour your environmental commitments.
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Social Media
Deeply understand the engagement of your social media strategies. Gauge how people really feel about your shopping centre by tapping into social media metrics. This technology includes Senti-Rating and social listening capabilities.
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Website Stats
Understand your website visitor numbers, visit durations, visitor locations and IP addresses. Assess the success of your promotional events and marketing tactics.
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Website CMS
Broadcast events and promotions via your centre’s website. This module captures marketing information and plugs into your centre’s calendar. Streamline the planning and management of all your marketing tasks.
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Marketing Reports
Detailed reports enable you to understand how each promotion impacts footfall or sales. Our retail reporting tool allows you to compare your campaigns’ performance across your entire portfolio. Gauge your marketing team’s performance, your budgets and ROI.
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Event Marketing
View upcoming dates at a glance, diarise event preparation, coordinate your event management plan and activities. Align the marketing and centre management teams. Send tasks to key people via automated emails, texts and calls.
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Tenancy Schedule
Up to date, real-time data that key stakeholders can view and edit. See at a glance tenants’ lease terms, tenancy review intervals, occupational costs, rent, rates and more. Track reviews and expiry dates with system alerts when they fall due.
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Tenant Management
Easily share and update official documents and contracts with the document management function. Landlords, management companies and centre management teams can easily share important information. Updates can be shared with single tenants or on mass. Tightly manage your centre’s regulatory and compliance processes. Tenant information is contained all in one place, including keyholders, managers, opening times and trading performance.
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Unit Management
This feature-rich module records all your information including location, business rates bracket, leasing, EPC and more. Accurately map each unit accurately, with real-time recorded details for all stakeholders to see.
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Tenant Sentiment & Feedback
Gaining tangible feedback from tenants is key to understanding how to drive your centres’ performance and improve your service. Our service regularly gathers your tenant’s feedback. This enables you to analyse your customer sentiment data and drive improvements to your service.
What our retail clients say
I found Retail Report to be a flexible and innovative multi-platform tool that assists me in my day to day task as a centre manager. The ability of having it work seamlessly on my desktop as well as my mobile device is invaluable and allows me a great flexibility and a single point of data retrieval no matter where I am (my desk or a remote meeting). This coupled with its constantly evolving nature seems to me that this is the way forward in our industry and the best use of technology to simplify our workload.
LEE PAPADOPOULOS | ATRIUM SHOPPING CENTRE
Our workload is simplified
Solutions we used:
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Desk & Mobile
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Data Processing
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Management
We’re fully certified & accredited
Book a Free Demo
Discover how our shopping centre management and retail analytics software can transform your business and drive revenue.
- Real-time insights while on the move
- Fully customisable modules
- Easy integration with leading retail apps
- 24/7 tech support