Shopping mall management
and retail analytics software

Drive performance and increase your asset’s value

Hero Image

Automatically pull all your data into one easy-to-use dashboard

Take the pressure off your on-site teams
with automated sales data collection

Capture invaluable insights to inform
your investment strategy and asset decisions

Manage your tenants at the touch of a button

Visualise performance reports
at the touch of a button

Optimise your marketing campaigns
and improve the ROI

Hero Image

Automatically pull all your data into one easy-to-use dashboard

Take the pressure off your on-site teams
with automated sales data collection

Capture invaluable insights to inform
your investment strategy and asset decisions

Manage your tenants at the touch of a button

Visualise performance reports
at the touch of a button

Optimise your marketing campaigns
and improve the ROI

We work with the best in retail

cushman & wakefield logo
savills logo
jll logo
grand arcade logo
queensgate logo

Make shopping mall management simple and stress-free with Retail Report

Retail Report is a feature-rich shopping mall management and retail analytics software solution that’s revolutionising the way you manage your assets. Our innovative features are designed to address the unique challenges of the retail industry, ensuring profitable growth in today’s competitive environment. Drive your shopping mall’s performance, enhance operational efficiency, and improve tenant satisfaction with one powerful solution.

  • Sales Performance

    Sales data collection is automated via system phone calls, text and emails, retailer self submission via a dedicated retailer portal or our fully managed, premium sales data collection service.

  • Retailer Buy-in

    Retailers have their own self-service management portal. They can check and report their own performance, communicate, retrieve important documents, check updates, plan events and more.

  • Data Accuracy & Consistency

    Retail Report algorithms validate your data, alerting you if figures fall outside of range. Eliminating your reliance on spreadsheets and managing all your data in one place reduces errors.

  • Sales Reporting

    Keep your finger on the pulse with our retail reporting tool. Based on historic performance and seasonal variances you can run detailed reports and forecast upcoming performance. Our “what if” data analysis tool enables you to test the impact of various scenarios.

  • Mall Commercialisation

    Manage your secondary revenue streams such as advertising, kiosks and vending machines on a dedicated management portal.

  • Tenant Viability

    Keep your finger on the pulse of your tenants’ performance. Quickly assess the viability of your tenants to optimise your assets’ performance and avoid rental arrears.

  • Sales Reporting

    Spend less time building reports on spreadsheets with our retail reporting tool. Sales data is presented in easy to understand concise reports. Fully customisable reports are automatically generated and emailed to all interested parties.

  • Automated Collection

    Send pre-scheduled text messages, emails, or calls to your retailers. Contact tenants at the most convenient times to maximise submission rates.

  • Premium Collection

    Our dedicated team of specially trained advisors forge a strong relationship with your retailers. They collect their sales information through regular phone calls.

  • Retailer Portal

    Provide each retailer with their own portal for them to self-report their sales data. They can visualise and keep track of car park data, footfall, sales data and more.

  • Manual Collection

    Your centre management team can collect sales data from anywhere in your centre, on any device. This makes it easy for team members who are on the move, engaging directly with your retailers.

  • Tenancy Schedule

    Up to date, real-time data that key stakeholders can view and edit. See at a glance tenants’ lease terms, tenancy review intervals, occupational costs, rent, rates and more. Track reviews and expiry dates with system alerts when they fall due.

  • Tenant Management

    Easily share and update official documents and contracts with the document management function. Landlords, management companies and centre management teams can easily share important information. Updates can be shared with single tenants or on mass. Tightly manage your centre’s regulatory and compliance processes. Tenant information is contained all in one place, including keyholders, managers, opening times and trading performance.

  • Unit Management

    This feature-rich module records all your information including location, business rates bracket, leasing, EPC and more. Accurately map each unit accurately, with real-time recorded details for all stakeholders to see.

  • Tenant Sentiment & Feedback

    Gaining tangible feedback from tenants is key to understanding how to drive your centres’ performance and improve your service. Our service regularly gathers your tenant’s feedback. This enables you to analyse your customer sentiment data and drive improvements to your service.

  • Communications

    Keep your retailers up to date right from your tablet or mobile. Retailers have a self-service area with built-in document sharing options. Create custom distribution groups.

  • Crisis Management

    Alert all members of staff to an important issue. Whether that be a bomb scare, fire or flood. Once the event is logged, automated alerts are sent via text, automated call or email. Recipients can acknowledge and respond to the alert via their keypad.

  • Document Management

    Store important documents, set control permissions, share, acknowledge them as having been read. This function is super easy to use with the simple “drag and drop” method.

  • Calendar

    Accurately record various key pieces of information and dates for your shopping centre. Actively plan future events and promotions, schedule activities and share updates.

  • Data Insights

    See all your centre’s data streams in one place with our retail analytics software. Powerful reporting capabilities and accurate data enables better decision making and dramatically improved performance.

  • Utilities

    Power and water usage really impacts your profit margins. This module monitors power usage to find the heaviest users, identify power hungry devices, reduce your utility costs and honour your environmental commitments.

  • Website Stats

    Understand your website visitor numbers, visit durations, visitor locations and IP addresses. Assess the success of your promotional events and marketing tactics.

  • Website CMS

    Broadcast events and promotions via your centre’s website. This module captures marketing information and plugs into your centre’s calendar. Streamline the planning and management of all your marketing tasks.

  • Event Marketing

    View upcoming dates at a glance, diarise event preparation, coordinate your event management plan and activities. Align the marketing and centre management teams. Send tasks to key people via automated emails, texts and calls.

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Who uses Retail Report?

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Landlords

Maximise your property’s performance and value with data-driven insights.

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Managing agents

Monitor, manage and report on every aspect of your property portfolio from one platform.

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Management teams

Streamline your processes to improve operational efficiencies and increase productivity.

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Retailers

Maximise the performance of your retail store by leveraging powerful analytics.

What our retail clients say

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I found Retail Report to be a flexible and innovative multi-platform tool that assists me in my day to day task as a centre manager. The ability of having it work seamlessly on my desktop as well as my mobile device is invaluable and allows me a great flexibility and a single point of data retrieval no matter where I am (my desk or a remote meeting). This coupled with its constantly evolving nature seems to me that this is the way forward in our industry and the best use of technology to simplify our workload.

LEE PAPADOPOULOS | ATRIUM SHOPPING CENTRE

We keep your data secure

2000+

Stores we support

90%

Sales data submission rate

25+

Software integrations

2000+

Stores we support

90%

Sales data submission rate

25+

Software integrations

Book a Free Demo

Discover how Retail Report can help drive your property’s performance.

  • Effortless sales data collection
  • All your data under one platform
  • Customisable dashboards
  • Easy integration with leading retail apps

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