"We have been very pleased with the sales collection service we receive from Retail Report. The majority of Tenant sales data is collected via automated emails, and the Retail Report team call the remaining stores on Monday morning and efficiently gather the remaining sales data, which saves the on-site team here so much time, allowing us to focus on other areas. We have received very good feedback from our retailers who find the team friendly and helpful. The few teething problems we had when we launched were ironed out quickly and efficiently by the team."
Lauren Sapsed, Grand Arcade
"We started using the Retail Report sales data collection at our Centre just over a year ago, and have been very pleased with the quality, reliability and accuracy of the service. We like that we are able to offer our retailers a variety of different collection methods, including automated Call, Text, Email, and/or dedicated Cloud Portal. The number of participating Retailers has also increased since we started using the service, which is a big plus point for us. The Data Analytics and reporting tool is very good, and has been tailored to our specific requirements in a number of areas. Overall we are very impressed with the service and would have no hesitation in recommending it."
Suzy Wood, Centre Court
"I found the Retail Report to be a flexible and innovative multiplatform tool that assists me in my day to day task as a Centre Manager. The ability of having it work seamlessly on my desktop as well as my mobile device is invaluable and allows me a great flexibility and single point of data retrieval no matter where I am (my desk or a remote meeting). This coupled with its constantly evolving nature seems to me that is the way forward in our industry and the best use of technology to simplify our work load."
Lee Papapopoulos, Atrium Shopping Centre