Drive performance and increase the value of your shopping mall with data-driven insights. Retail Report offers multiple ways to collect sales data, maximising submission rates and the accuracy of your reporting.
Retail sales data collection
We work with the best in retail
Streamline your sales collection processes
We understand how challenging it can be to collect sales data from your tenants. Our retail sales data collection solution takes the pressure off your on-site teams so they can focus on what matters most. Retail Report simplifies sales data collection, enhancing operational efficiency and enabling better decision-making.
Average submission rates
47%
Before using retail report
90%
After using retail report
Sales data collection
FEATURES
Retail sales reporting
Visualise all your sales data in one centralised platform
Retail Report streamlines the process of generating sales performance reports, saving you time and effort. Simplify retail sales reporting with easy-to-understand reports, accurate and concise data, and customisable dashboards.
It’s never been easier to monitor and manage your shopping centre’s performance.
- View sales data alongside other key performance metrics such as footfall and car park figures
- See how your promotional events impact sales to prove your marketing ROI
- Group your tenants into categories and zero in on the best performing type of retailer
- Identify potential issues early on, enabling proactive measures to be taken
Automated collection
Save time and effort with automation
By automating sales data collection your busy on-site teams can streamline their workload and save time. Retail Report does everything for you so you don’t need to lift a finger. It’s quick and easy to set up the automated process and it can be configured to meet your business needs.
You can maximise submission rates by sending out reminders at the touch of a button. Retail Report improves submission rates by up to 43% to ensure you have the best insight into your shopping centre’s performance.
- Automated calls
- Automated texts
- Automated emails
Premium collection service
Enhance your sales collection to maximise your submissions
Retail Report goes over and above to ensure all your sales data is collected, giving you a complete and accurate overview of your shopping centre’s performance.
Our premium collection service complements the automated system with a dedicated team of specially trained advisors ready to help. They’ll forge relationships with your retail tenants and work directly with them to collect their sales data.
39% of our premium clients have a 100% submission rate. Improving your submission rate gives you better data for strategic decision-making that drives performance.
Tenant feedback
Gain valuable feedback from your tenants
Proactively gaining feedback from tenants is a key component of effective property management. As part of our premium service you can gather feedback from your tenants via automated emails. Your tenants can leave you a rating and add comments, or we can contact them directly to gather extra feedback on your behalf. This helps to improve tenant engagement, build stronger relationships, and drive performance.
- Learn how they feel about your property and services so you can drive improvements.
- Discover their preferences for promotional events and campaigns.
- Identify new ideas that will help improve performance and drive revenue.
Retailer portal
Empower your tenants to submit their own sales figures
Retail Report provides each tenant with a dedicated portal where they can submit their sales figures. This is much more convenient, allowing them to submit their figures whenever their store is a little less busy.
Persuading tenants to provide sales figures can be challenging, but the retailer portal is a great incentive. Not only can they use it to submit their sales figures, but they can view their store’s performance data and more.
Manual collection
Submit sales figures with ease
With Retail Report, your shopping centre management team still has full control over the sales data. They can manually add sales figures on behalf of retailers, edit the data, and analyse it. Retail Report helps busy on-site teams to work more efficiently and productively. We make it easy for them to submit sales data anywhere, anytime, on any device.
Why choose Retail Report
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Secure and robust infrastructure
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Unrivalled customer support
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Quick and smooth onboarding
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Constant product improvements
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Seamless user experience
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Easy integration with leading retail apps
What our clients are saying
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Retail Report has proven to be an important tool for our Centre Team at The Glades. We rely on it daily to monitor key metrics that provide valuable insights into the performance of The Glades.
One of the standout features of Retail Report is its ability to streamline all of our data, offering us a centralised platform to analyse and track our performance. The information is presented in a clear and visually engaging format, making it easy for us to interpret and share with stakeholders.
Will Greenland & Mark Haynes
The Glades
Navy Pier is extremely pleased with the exceptional service provided by Retail Report. Their team consistently goes above and beyond to ensure that our needs are met promptly and efficiently. The automated data collection and reporting features on their platform have strengthened our ability to track and manage sales data and tenant performance, enabling us to make critical business decisions with ease
Lilia Guzman
Navy Pier
We’re very pleased with the sales collection service we receive from Retail Report. The majority of tenant sales data is collected via automated emails, and the Retail Report team call the remaining stores on Monday morning and efficiently gather the remaining sales data. This saves the on-site team here so much time, allowing us to focus on other areas. We’ve received very good feedback from our retailers who find the team friendly and helpful.
Lauren Sapsed
Grand Arcade
We started using the Retail Report sales data collection at our centre just over a year ago, and have been very pleased with the quality, reliability and accuracy of the service. We like that we are able to offer our retailers a variety of different collection methods, including automated call, text, email, and dedicated cloud portal. The number of participating retailers has also increased since we started using the service, which is a big plus point for us. The data analytics and reporting tool is very good, and has been tailored to our specific requirements in a number of areas. Overall we are very impressed with the service and would have no hesitation in recommending it.
Suzy Wood
Wimbledon Quarter
