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Retail analytics software 

Boost your asset’s performance and profitability with data-driven insights 

Retail Report illustration.

We work with the best in retail

Cushman & Wakefield logo.
Savills logo.
JLL logo.
Grand Arcade logo.
The Atrium logo.
The Glades logo.

View your retail performance analytics at a glance 

Our retail analytics software gives you a complete and accurate overview of performance across your entire portfolio. This provides invaluable insights to improve planning and decision-making so you can better serve your shoppers and tenants.

Retail Report integrates with leading retail apps, automatically pulling all your data into one, easy-to-use dashboard. Understand your shopping mall’s performance through footfall, car park numbers, sales figures, and more.

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Accurate data

Increase the frequency and accuracy of data collection with a clear overview of your property’s performance.

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Time-saving

Reduce the admin for your busy on-site teams with automated data collection and reporting.

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Enriched reporting

Easy-to-understand reports that can be tailored to meet stakeholder needs and goals.

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Smarter decisions

At-a-glance data to help you make better decisions that enhance your property’s performance and value.

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Footfall

Take the guesswork out of decision-making

Analyse retail footfall analytics to improve strategic decision-making and drive performance across your property portfolio. Retail Report works with leading footfall systems to collect footfall data and analyse it alongside key performance metrics such as sales figures. Gain a deeper understanding of customer behaviour, so you can deliver an exceptional shopping experience, increase footfall traffic, and drive revenue growth.

  • Utilise built-in heatmaps to pinpoint the areas driving most traffic within your mall
  • Identify your shopping mall’s busiest and quietest times
  • Compare current retail footfall data with previous periods
  • See the impact of weather and in-store events on footfall traffic
  • Benchmark your footfall figures against national and regional trends
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Public WiFi

Deeply understand your customers and their behaviour 

Public WiFi data is pulled into the retail analytics platform to give you a better understanding of footfall and customer behaviour. Modern public WiFi detects and counts wireless-enabled devices even if they don’t connect.

This data is combined with other key metrics to give a unified view of performance across your shopping mall. Enriched reporting and meaningful insights enable you to adapt your strategy in response to changing customer behaviour, ensuring you stay relevant and competitive.

  • Identify the areas in your shopping mall with the highest WiFi usage
  • How many people detected vs how many people logged in
  • View daily, weekly, or historical performance
  • Evaluate the impact of weather and events on WiFi usage
  • Understand visitor dwell times

Car park

Transform your car park into a valuable revenue stream 

Obtaining car park data can be difficult and often means going to the car park to print off physical reports. Our retail analytics solution integrates with most leading car park systems to automatically collect the data, saving you valuable time.

As well as optimising your operations, Retail Report enables you to make smarter decisions. Looking at factors like occupancy, average length of stay, and turnover help inform decisions that maximise your car park profitability.

  • Identify the busiest and quietest days of the week 
  • Compare car park numbers with previous periods 
  • Understand car park budget against turnover 
  • See the average length of stay 
  • Breakdown your car park turnover by payment type 
  • Evaluate the impact of events, weather, and local traffic on car park numbers 
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Mall commercialisation

Maximise your secondary revenue streams 

Our mall commercialisation dashboard allows you to efficiently manage all your secondary revenue streams such as kiosks, promotions, advertising and media, vending machines, and more. With data-driven insights at your fingertips, you can easily see what’s working and what’s not. This enables you to optimise your mall commercialisation strategy – whether that’s to enhance your existing retail mix, drive footfall, or generate additional revenue.

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Gift cards

Optimise your gift card management and drive performance 

Our gift card analytics platform integrates directly with most gift card services, automatically collecting data from the source. Retail Report optimises gift card management and provides meaningful insights that can be used to drive profitability. The gift card data is presented in an easy-to-understand way with customisable dashboards tailored to your business needs.

  • View sales, redemptions, and refunds at a glance
  • Breakdown your gift card sales by payment type
  • See where shoppers are using their gift cards
  • Look at year-on-year sales trends
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Tenant viability

Keep your finger on the pulse and avoid rental arrears 

Monitor key sales data against operational costs to quickly assess the viability of your tenants. Our retail analytics software forecasts when a tenant’s performance is projected to fall below the required level to meet the rent due. This allows you to identify issues early on and take action to avoid potential rental arrears.

What is retail analytics?

Retail analytics involves collecting, analysing, and reporting on performance across your property portfolio. By using software to gather data from various sources, such as POS systems, car park systems, and public WiFi, it provides valuable insights. This allows shopping malls and retail parks to make more informed, strategic decisions to enhance performance and boost profits.

A woman using Retail Report on a tablet. A woman using Retail Report on a tablet.

Who uses Retail Report?

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Landlords

Maximise your property’s performance and value with data-driven insights.

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Managing agents

Monitor, manage and report on every aspect of your property portfolio from a single platform.

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Management teams

Streamline your processes to improve operational efficiencies and increase productivity.

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Retailers

Maximise the performance of your retail store by leveraging powerful analytics.

Why choose Retail Report

  • Secure and robust infrastructure icon.

    Secure and robust infrastructure

  • Unrivalled customer support.

    Unrivalled customer support

  • Quick and smooth onboarding icon.

    Quick and smooth onboarding

  • Constant product improvements icon.

    Constant product improvements

  • Seamless user experience icon.

    Seamless user experience

  • Easy integration icon.

    Easy integration with leading retail apps

Retail Report dashboard.

What our clients are saying

  • The Glades. The Glades.
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    Retail Report has proven to be an important tool for our Centre Team at The Glades. We rely on it daily to monitor key metrics that provide valuable insights into the performance of The Glades.

    One of the standout features of Retail Report is its ability to streamline all of our data, offering us a centralised platform to analyse and track our performance. The information is presented in a clear and visually engaging format, making it easy for us to interpret and share with stakeholders.

    Will Greenland & Mark Haynes

    The Glades

  • Navy Pier. Navy Pier.
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    Navy Pier is extremely pleased with the exceptional service provided by Retail Report. Their team consistently goes above and beyond to ensure that our needs are met promptly and efficiently. The automated data collection and reporting features on their platform have strengthened our ability to track and manage sales data and tenant performance, enabling us to make critical business decisions with ease

    Lilia Guzman

    Navy Pier

  • Inside a shopping mall. Inside a shopping mall.
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    We’re very pleased with the sales collection service we receive from Retail Report. The majority of tenant sales data is collected via automated emails, and the Retail Report team call the remaining stores on Monday morning and efficiently gather the remaining sales data. This saves the on-site team here so much time, allowing us to focus on other areas. We’ve received very good feedback from our retailers who find the team friendly and helpful. 

    Lauren Sapsed

    Grand Arcade

  • Inside a shopping mall. Inside a shopping mall.
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    We started using the Retail Report sales data collection at our centre just over a year ago, and have been very pleased with the quality, reliability and accuracy of the service. We like that we are able to offer our retailers a variety of different collection methods, including automated call, text, email, and dedicated cloud portal. The number of participating retailers has also increased since we started using the service, which is a big plus point for us. The data analytics and reporting tool is very good, and has been tailored to our specific requirements in a number of areas. Overall we are very impressed with the service and would have no hesitation in recommending it.

    Suzy Wood

    Wimbledon Quarter

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    Frequently Asked Questions

    • A

      Retail analytics software is a comprehensive tool for gathering retail data, offering a detailed view across your property portfolio. This delivers valuable insights, allowing you to make more informed decisions about unit allocation, layouts, marketing, store opening times, and more.

    • A

      Retail analytics is crucial because it provides valuable insights that help you make better decisions to enhance operations and boost performance. In a highly competitive retail industry, using retail analytics could give your business a competitive advantage.

    • A

      Popular features of analytics software for retail include data integration, automated reporting, data visualisation, forecasting, customisation, and strong data security.

    • A

      Companies choose Retail Report for retail analytics for a variety of reasons. Key benefits include a secure and robust infrastructure, fast and simple onboarding, an intuitive user experience, exceptional customer support, and ongoing product enhancements.

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      Retail Report integrates with most leading retail apps, and we’re continually forming new partnerships to ensure all your data needs are met. Our integrations include POS systems, footfall counters, car park systems, public WiFi, and gift card services. You can view the full, up-to-date list on our integrations page.

    • A

      Retail Report places a strong emphasis on data security. It is designed with end-to-end privacy and security frameworks to ensure compliance with data protection and regulatory requirements.